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HR Specialist – St. Vincent de Paul

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St. Vincent de Paul – Cincinnati (SVDP) has served residents of greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and through fifty-six parish-based volunteer Conferences (chapters). SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity, and compassion. At St. Vincent de Paul, diversity is a fact and inclusion an act. Every person is valued and made to feel that they belong.

Job Summary:

This is a fulltime position and we are seeking a skilled and passionate HR Specialist to join our team. The HR Specialist will play a pivotal role in supporting our mission by ensuring effective human resource management practices within the organization. This role requires a dynamic individual with exceptional communication, organizational, and interpersonal skills.

Responsibilities and Duties:

Recruitment and Onboarding:

Collaborate with hiring managers to identify staffing needs and develop job descriptions.

Coordinate recruitment efforts, including internally and externally posting job openings, screening resumes, and facilitating interviews.

Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.

Employee Relations:

Serve as a point of contact for employee inquiries and concerns, providing guidance and support as needed.

Assist in resolving employee relations issues in a fair and timely manner, promoting a positive work environment.

Conduct exit interviews and analyze feedback to identify areas for improvement.

HR Administration:

Maintain accurate and up-to-date employee records, including electronic employee files, benefits information, and pertinent employment records.

Partner with Accountant/Payroll Specialist and ensure compliance with relevant labor laws and regulations. Ensure recurring deductions, garnishments and benefit premiums are accurate.

Assist in the development and implementation of HR policies and procedures.

Training and Development:

Coordinate training sessions and professional development opportunities for staff members including scheduling and organizing New Hire Orientation.

Identify training needs and collaborate with department heads to develop tailored training programs.

Monitor and evaluate training effectiveness, making recommendations for improvement as necessary.

Benefits Administration:

Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

Assist employees with benefits enrollment, changes, and inquiries.

Work with benefits providers to resolve issues and ensure timely processing of claims.

Job Qualifications and Requirements:

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Proven experience in HR roles, preferably in a non-profit or mission-driven organization.

Strong knowledge of HR best practices, employment laws, and regulations.

Excellent interpersonal skills and the ability to build positive relationships with employees at all levels.

Demonstrated ability to handle sensitive and confidential information with discretion and professionalism.

Exceptional organizational and time management skills, with the ability to manage multiple priorities effectively.

Proficiency in HRIS software and Microsoft Office suite.

HR certification (e.g., PHR, SHRM-CP) is a plus.

All qualified applicants will be considered for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Human Resources  Specialist link to apply

Social Services Advocate – St. Vincent de Paul

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St. Vincent de Paul – Cincinnati (SVDP) has served residents of greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and through fifty-six parish-based volunteer Conferences (chapters). SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity, and compassion. At St. Vincent de Paul, diversity is a fact and inclusion an act. Every person is valued and made to feel that they belong.

Job Summary:

The Social Services Advocate (SSA) is the primary contact person for those requesting services at the Neyer Outreach Center. The SSA will be cross-trained on all of our direct service programs, including Welcome Rooms, Call Center, Front Desk, and Choice Food Pantry. Engagement, assessment, eligibility determination, gathering documentation, and service delivery are key functions. The right candidate will have a heart for service, compassion for those we serve, and a willingness to serve in the area of most need.  The team member must be able to build relationships with neighbors in need, using a strengths-based approach to help them recognize and utilize their personal strengths and resources. This team member must consistently model the mission and values of St. Vincent de Paul and adhere to SVDP’s policies and procedures to ensure program sustainability. Each SSA will have a primary area of focus, but will also support the team with other duties as needed.

Hours: Typical hours are Monday – Friday 8:00 a.m. – 4:30 p.m. with occasional Saturday hours

Job Responsibilities and Duties:

Engage neighbors in a Welcome Room to holistically assess their overall situation to determine eligibility for assistance and provide appropriate SVDP assistance and referrals, as necessary

Assess and respond, as necessary, to needs of neighbors presenting critical situations at any time during business hours

Serve as a pantry guide, walking with neighbors through the Choice Pantry and assisting them to their mode of transportation

Serve at the front desk, welcoming and providing compassionate guidance to all guests who enter the NOC, including information about services offered

Assist Call Center with harvesting and returning calls to neighbors

Help maintain neighbor records, including entering data into our case management system, checking eligibility, completing neighbor requests, and providing administrative support to seasonal programs

Participate as a member of the SVDP Outreach Center Services team as well as positively interacting with volunteers and other SVDP staff

Maintain awareness of primary community resources available to address needs presented by neighbors as well as the process for accessing them

Other duties as assigned

Particular areas of focus may include:

Processing rent and utility cases

Answering neighbor questions, managing the flow of neighbors in the lobby, and keeping public areas in order

Greeting visitors at the front desk and checking neighbor eligibility

Job Qualifications and requirements: 

High school diploma required; college degree is preferred. Degree or prior experience in social work, human services, or related fields preferred. Bilingual (Spanish speaking) abilities are a plus. Candidate must possess excellent customer services skills and be able to communicate clearly and compassionately with diverse audiences. The ideal candidate will work on own initiative and deliver on time, be well-organized with attention to detail, and display flexibility and a willingness to serve in the area of most need. Basic computer literacy and the ability to learn SVDP software are required.  The ability to work under pressure and a comfort in engaging with people of different cultural and economic backgrounds in a faith-based setting are necessary.

All qualified applicants will be considered for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Social Services Advocate link to apply

 

Program Manager – St. Vincent de Paul

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St. Vincent de Paul – Cincinnati (SVDP) has served residents of greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and through over fifty parish-based volunteer Conferences (chapters). SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity, and compassion. At St. Vincent de Paul, diversity is a fact and inclusion an act. Every person is valued and made to feel that they belong.

Job Summary:      

The Self-Sufficiency Programs Manager is responsible for advancing St. Vincent de Paul’s mission through the administration, supervision, and facilitation of the Becky Catino Women’s Stability, Employment, and Empowerment Program; the Re-Entry Program (for individuals impacted by incarceration); and Working Better Together (SVDP’s workforce development program for its Stores employees). This role will supervise two full-time staff members and manage the budget and reporting for these three programs. The prompt and effective delivery of service engagement and responsible stewardship are the expectations of this team member’s work. Efficient extension of services to ensure programmatic and financial accountability and concrete outcomes is a key aspect of this role.  This leader must consistently model the mission and values of St. Vincent de Paul. This position is an integral member of the Outreach Center Programs team.

 

Responsibilities and Duties:

Becky Catino Women’s Stability, Employment, and Empowerment Program

Developing and administering an individualized curriculum that may include referrals to non-SVDP services/agencies as needed, referrals to employers, soft skills/workplace expectations training, testing (aptitude/personality/interest) and financial literacy programming, including connection with banking services

Identifying appropriate candidates for the program and managing the referral and selection process

Managing the program budget, including ensuring compliance with spending/budgetary guidelines

Providing supervision and support for the Catino Program Coordinator, who will manage a caseload of women who are working to achieve stability and self-sufficiency through coaching, mentoring, skill development, and material support

Collecting, recording, analyzing, and reporting on data needed to evaluate services provided

Planning and facilitating participant group meetings

Developing and maintaining relationships with volunteers, employers, schools and training programs, and service organizations that will serve as sources for referrals of candidates, professional development, and employment

 

Re-Entry Program

Providing supervision and support for the Re-Entry Program Manager, who will provide emergency assistance to neighbors who have been impacted by the criminal justice system

Collecting, recording, analyzing, and reporting on data needed to evaluate services provided

In coordination with the Program Manager, developing and maintaining relationships with community partners

Working with the Program Manager to further develop the Re-Entry Program to meet the community need

 

Working Better Together

In collaboration with Stores team, ordering supplies, scheduling sessions, and preparing materials for each session

Collecting, recording, analyzing, and reporting on data needed to evaluate services provided

Presenting materials when scheduled session leaders are unavailable

Providing additional resources for Stores employees, including graduate groups or other workshops

 

Collaboration and Partnership

Managing relationships with Vincentians and staff to best serve the needs of the Cincinnati District Council

Collaborating with Service Learning staff to provide programming on the topic of self-sufficiency

Participating as a member of the Outreach Center Services leadership team

 

Job Qualifications and Requirements:

A minimum of a bachelor’s degree in Social Work, Education, or a related field, and three years of relevant experience are required

A minimum of three years of supervisory experience is required

Strong organizational and interpersonal skills

The ability to communicate well orally and in writing

The ability to effectively relate to people of different cultural and economic backgrounds

Familiarity with adult learning processes and assessment tools

Proficiency in Microsoft Office products (Excel, Word, and Outlook)

Demonstrated ability to strategically plan and implement programs

Some knowledge of Re-Entry/corrections work would be a plus

All qualified applicants will be considered for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Program Manager link to apply

 

Engagement Coordinator, Digital Marketing and Events – St. Vincent de Paul

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St. Vincent de Paul – Cincinnati (SVDP) has served residents of Greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and 53 parish-based volunteer Conferences. SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity and compassion.

Scope of Position:

The Engagement Coordinator, Digital Marketing and Events is responsible for supporting the efforts of the External Relations team and the St. Vincent de Paul strategic plan to promote and engage the community in the mission of SVDP. The position encompasses two key functions: marketing and engagement (75% of the time, approximately 30 hours/week) and supporting events and drives (25% of the position, approximately 10 hours/week).

Under the supervision of the Senior Manager of Marketing and Communications, the Engagement Coordinator enhances the organization’s digital presence, functioning as the executor of SVDP’s social media marketing strategy and storytelling, email marketing campaigns, and website management. This position will create and execute multi-channel digital marketing campaigns, bringing to life the mission of SVDP with creative graphic design, copywriting, video, photography, and storytelling. This role will analyze data and trends to drive continuous online improvement while creating digital marketing and social media reports regularly. The Engagement Coordinator serves as the online representative of SVDP and as a liaison between donors, neighbors, and its social audiences.

This Engagement Coordinator will also support our Events and Partnerships Manager with events and drives, providing marketing expertise and playing an integral role in event logistics, preparation, and execution. Specifically, the Engagement Coordinator will help plan and execute SVDP’s three main fundraising events and smaller stewardship events, and facilitate donation drives (coats, food, toys, etc.) with community partners, including local businesses, schools, churches, and other groups.

This position provides in-depth experience to an aspiring marketing professional, offering a well-rounded approach to learning and growth in nonprofit marketing and development. The ideal candidate is highly engaged in social media and well-versed in best practices, thrives in an environment that values coaching and feedback, and collaborates well with teammates.

 Please click here for more details on the position and to apply.

 

 

 

Care Coordinator – St. Vincent de Paul

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St. Vincent de Paul – Cincinnati (SVDP) has served residents of greater Cincinnati for over 150 years with basic needs such as food, medicine, and homelessness prevention through its outreach center in the West End and through fifty-six parish-based volunteer Conferences (chapters). SVDP provides holistic direct assistance and systemic change services while treating neighbors in need with dignity, and compassion. At St. Vincent de Paul, diversity is a fact and inclusion an act. Every person is valued and made to feel that they belong. The Catino Women’s Self Sufficiency Program Coordinator is responsible for advancing St. Vincent de Paul’s mission through the facilitation of the Becky Catino Women’s Stability, Employment, and Empowerment Program.  This program, which began in 2021, seeks to encourage women to achieve stability and self-sufficiency through coaching, mentoring, skill development, and material support. The prompt and effective delivery of service engagement and responsible stewardship are the expectations of this team member’s work. Efficient extension of services to ensure programmatic and financial accountability and concrete outcomes is a key aspect of this role. This position is an integral member of the Outreach Center Programs team.

Responsibilities and Duties:

Case Management

Managing a caseload of women who are facing barriers to self-sustaining employment

Mentoring and career counseling with program participants

Meeting with program participants, both one-on-one and in group settings, to develop individual service plans, extend assistance, and make progress toward goals

In collaboration with the Self-Sufficiency Programs Manager, selecting women who will be a good fit for the program

Collecting, recording, and reporting on data needed to evaluate services provided

Extension of Support Services

Extending assistance for participants that may include childcare funding, payment for job-specific supplies, payment for education, educational supplies, and/or training programs for identified career path, and assistance with transportation barriers

Coordinating with and referring to basic assistance resources within and beyond SVDP as needed

Collaborating with community partners to provide resources and support for program participants

 Job Qualifications and Requirements:

A minimum of an associate’s degree in Social Work, Education, or a related field, and two years of relevant experience are required

Experience as a social services case manager preferred

Strong organizational and interpersonal skills

Ability to effectively relate to people of different cultural and economic backgrounds

Ability to communicate well orally and in writing

Proficiency in computer skills, particularly Microsoft Office products (Excel, Word, and Outlook)

Some evening and Saturday availability (to be balanced by time off during the week)

Lived experience preferred

All qualified applicants will be considered for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Care Coordinator link to apply.