Saint Vincent de Paul – Formation and Service Learning Director

REPORTS TO:  Senior Director of Services   

SCOPE OF POSITION: The Formation and Service Learning Director is responsible for advancing St. Vincent de Paul’s mission through the development and facilitation of formation and training content and events for Vincentians, staff, retreatants, and volunteers as well as offering strategic oversight of the Service Learning program, made up of the Ozanam Center for Service Learning and the Vincentian Volunteers of Cincinnati programs.  The Formation and Service Learning Director values and models Vincentian spirituality, friendship and service and acts as a spiritual animator for the District Council.

 JOB RESPONSIBILITIES:

  1. Conferences Formation:
    1. Work closely with the Senior Director of Services and the Director of Conferences to define the annual formation and training offerings for the Cincinnati District Council, supporting the needs of Vincentians as identified by Conference assessments, the Upward Together Strategic Plan, and the foundational documents of the Society
    2. Plan, promote and deliver formation and training events, including the Ozanam Orientation, retreats, spiritual celebrations, and liturgies for the Cincinnati District Council
    3. Assist the Conferences Manager in the planning and execution of other Cincinnati District Council events (e.g., Fellowship Mass & Reception, District Meetings)
    4. Evaluate each formation and training event, working toward continual improvement in the events themselves and in the schedule overall
    5. Lead the Cincinnati District Council Formation Committee, including identifying new Committee members and managing quarterly Committee meetings
    6. Identify potential new presenters and formators and participate in their formation and training
    7. Support and advocate for growth in Vincentian spirituality throughout the District to include creating spiritual content for Council communications
    8. Provide any necessary formation and training to support Conference Spiritual Advisors
    9. Maintain Cincinnati District Council formation and training records and report results as requested
    10. Maintain and make available a library of support materials to enrich Vincentian experience
    11. Attend Conference meetings as needed in order to reinforce Vincentian spirituality and values
    12. Prepare prayers, reflections and retreats for Society Board meetings as requested
    13. Collaborate and support the formation and training needs of the Hamilton and St. Martin Districts as time permits
  1. Service Learning:
  1. Supervise Service Learning staff; including coordinating and developing a cohesive team, planning for and coordinating hiring processes, conducting evaluations and developing plans to develop employees’ skills
  2. Develop and oversee strategic planning for Service Learning Department programs
  3. Serve as an active participant on the Service Learning Advisory Committee
  4. In collaboration with the Service Learning Program Manager, prepare and manage budget for programs within the Service Learning Department
  5. Assist in developing and facilitating retreats and workshops as needed, ensuring that retreat programing meets the needs of the community, including involving and supporting Conference Vincentians
  6. Develop and oversee strategic planning and outcomes measures for the VVC program
  7. Collaborate with the Service Learning Program Manager to oversee marketing, promotion and recruitment for the VVC program
  8. Ensure the VVC program is in compliance with AmeriCorps and Catholic Volunteer Network rules and regulations
  9. Other duties as assigned

 

QUALIFICATIONS:

A minimum of a bachelor’s degree and three years of relevant experience are required. A degree in Pastoral Ministry, Theology, Religious Education or related field of study is preferred.  Vincentian experience is preferred, as is experience leading faith formation and/or retreats for youth and young adults. While SVDP Cincinnati values a diverse workforce, this position’s uniquely Catholic nature requires that the ideal candidate be an observant Roman Catholic with a commitment to the beliefs and culture of the Catholic faith. The ideal candidate for this position has a history of successful program implementation and development; strong organizational and interpersonal skills; experience with leading and supervising staff; an ability to communicate well orally and in writing; and the ability to effectively relate to people of different cultural and economic backgrounds. Familiarity with adult learning processes, as well as solid computer skill proficiency including Microsoft Office (Excel, Word, Outlook and PowerPoint) are essential.  This position requires schedule flexibility to support weekend and evening activities. A current valid driver’s license and the ability to travel offsite are required; applicants must be Safe Environment certified or achieve this certification prior to start date.

 

WORK ENVIRONMENT: Office environment; adequately lighted, heated and ventilated

 

PHYSICAL REQUIREMENTS:  Job duties can primarily be performed from a desk; however, there may be some walking; standing; bending; carrying light items up to 35 pounds; ability to drive or otherwise commute to/from and participate in off-site meetings & events is required     

 

Mission: A network of neighbors, inspired by Gospel values, growing in holiness and building a more just world through personal relationships with and services to people in need.

 

Qualified candidates are encouraged to forward cover letter, resume & compensation expectations to [email protected].   Thank you.

 

The Society of St. Vincent de Paul-Cincinnati District Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Vincent de Paul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

 

 

Outreach Center Services Ambassador

Non-Exempt, hourly (40 hours per week, Monday–Friday 7:45-4:15 pm)

Reports To:  Outreach Center Programs Director

Scope of Position:

This person is the first face that visitors see when they enter the Neyer Outreach Center. The Outreach Center Services Ambassador will ensure that all neighbors, volunteers, donors, and other guests receive consistent, quality customer service. This includes greeting all guests coming in the building, entering accurate information into our case management system, providing appropriate referrals to neighbors in need, and performing a variety of administrative duties to support offered services. This position serves as the primary liaison to partner agencies serving in the facility.  The Outreach Center Services Ambassador is vital to creating and maintaining a welcoming environment for all who enter the Neyer Outreach Center.

Job Responsibilities:

  • Models the mission and values of the Society of St. Vincent de Paul
  • Welcomes and provides compassionate guidance to all guests who enter the Outreach Center
  • Refers neighbors who come in or call to parish Conferences, our Call Center or other community resources if appropriate
  • Provides all who come in or call with information about services offered and hours of operation as requested
  • Ensures necessary forms are completed and that needed documentation is presented and copied for files in connection with requests for service
  • Performs data entry functions as required at service site by assisting with accurate input and managing of neighbor related data in our electronic case management system
  • Manages and organizes electronic files according to the needs of the site
  • Supports Call Center to update and maintain call records (finding duplicates, coordinating when a neighbor who has left a message comes for in person services, etc.)
  • Alerts staff, according to policy, of visitors who may require special attention
  • Ensures reception and waiting area are neat and clean and notifies administrative staff of maintenance needs as requested
  • Coordinates ordering of office supplies for Neyer Outreach Center with the Executive Assistant
  • Ensures that reception is appropriately staffed, working with volunteers and staff to coordinate front desk responsibilities and duties
  • Provides leadership and direction to volunteers and staff who perform receptionist support
  • Trains new staff and volunteers on front desk policies & procedures
  • Receives packages and mail for the Neyer Outreach Center
  • Opens and closes the building to the public each day
  • Serves as point of contact with partner agencies services at the Neyer Outreach Center
  • Directs donors making in person contributions at the Neyer Outreach Center to the drop off location and provides donation receipts for “in-kind” contributions
  • Ensures program forms and public information brochures are available in reception area
  • Participates as a member of the SVDP Outreach Center Programs team
  • Performs clerical duties as requested by supervisor
  • Other duties as assigned

Qualifications:

A high school diploma or equivalent is required. Strong interpersonal skills and must be able to prioritize and handle multiple tasks simultaneously. Applicant must be able to work effectively with people of diverse cultural and economic backgrounds. Proficiency in Spanish is an asset. A background in administrative work is a plus. A proficiency in both Word and Excel is a must.

Work Environment:  Office environment – adequately lighted, heated and ventilated.

Physical Requirements:  Job duties can primarily be performed from a desk; however, there may be some walking; standing; bending; carrying light items up to 35 lbs.

Qualified candidates are encouraged to forward cover letter, resume & compensation expectations to [email protected]Thank you.

Mission: A network of neighbors, inspired by Gospel values, growing in holiness and building a more just world through personal relationships with and service to people in need.

 The Society of St. Vincent de Paul-Cincinnati District Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Vincent de Paul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.